CHANGE MANAGEMENT CHANGE MANAGEMENT Change is a constant in many of our lives.
All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives.
Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.
The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted.

This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
CONFLICT RESOLUTION CONFLICT RESOLUTION Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size.
Your participants will also be provided a set of skills in solution building and finding common ground.
In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.

Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
APPRECIATIVE ENQUIRY APPRECIATIVE ENQUIRY Organizations can be thought of as living beings made up of the individuals working within it.

Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning people will be directed to move in a positive direction.
Recognizing the strengths and values of what works as opposed to what’s wrong will transform the individuals and thus transform the organization.
Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes.

It is a tool for organizational change and it will strengthen relationships. Who doesn’t like to share good positive stories and events? Think about it.
BUSINESS ETHICS BUSINESS ETHICS A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability.

Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc.
All of these groups will have an effect on the way a company’s ethics are developed.
It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today.

Ethics is very important, as news can now spread faster and farther than ever before.
DELIVERING CONSTRUCTIVE CRITICISM DELIVERING CONSTRUCTIVE CRITICISM Delivering Constructive Criticism is one of the most challenging things for anyone.
hrough this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task.

When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization.
It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees.

Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
RISK ASSESSMENT AND MANAGEMENT RISK ASSESSMENT AND MANAGEMENT It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm.
Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority as every business must face the reality of risks and hazards. Through our Risk Assessment and Management course your participants will be aware of hazards and risk they didn’t realize were around their workplace.

Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.
TEAMWORK AND TEAM BUILDING TEAMWORK AND TEAM BUILDING For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team.

Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.

Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.